Terms and Condition

1. Privacy Policy

  1. At Shikshya Sadan Education & Visa Services, we respect the importance of Your privacy, and we are committed to safeguarding Your personal information. We understand that how we collect, use, disclose and protect your information is important to you. To provide our Specific Services to You, we must collect personal information from You. We will take all steps reasonable to ensure that your personal information is treated securely and by this privacy policy.
  2. By providing personal information to Shikshya Sadan Education & Visa Services, you consent to collect, use, and disclose your personal information by this Privacy Policy and any other arrangements that apply between Shikshya Sadan Education & Visa Services and You.
  3. Shikshya Sadan Education & Visa Services may change this Privacy Policy from time to time by publishing changes to it on the Website. Therefore, Shikshya Sadan Education & Visa Services encourages you to periodically check the Website to ensure that you are aware of Shikshya Sadan Education & Visa Services current Privacy Policy.

 

2. Definitions

In this Privacy Policy:

  1. Personal information means information that can be associated with a specific person and can be used to identify that person and includes Your information and the types of information described in clause 3.1 of this Privacy Policy;
  2. Privacy Policy means this privacy policy (as amended from time to time);
  3. Specific Service means a visa or immigration-related service or matter, or enrolment or recruitment-related service or matter;
  4. Website means the Website provided by Shikshya Sadan Education & Visa Services which allows You to view or order or otherwise deal with services, products or goods provided or offered by Shikshya Sadan Education & Visa Services; which includes https://shikshyasadan.com or any other web service, software, application or media managed by Shikshya Sadan Education & Visa Services or its agents or representatives;
  5. You or Your means the person, firm or organisation (including You) entering into or that has entered into a contract, transaction, or arrangement to obtain or make use of services, products or goods provided or offered by Shikshya Sadan Education & Visa Services or its agents or representatives.

 

3. Collecting Personal Information

Shikshya Sadan Education & Visa Services may collect the following types of personal information:

  1. name;
  2. gender;
  3. mailing or street address;
  4. email address;
  5. telephone number and other contact details;
  6. age or date of birth;
  7. passport or visa details;
  8. family member details;
  9. academic information (including transcripts, English language proficiency certificates);
  10. Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address, standard web log information and page interaction information;
  11. details of the services, products and goods Shikshya Sadan Education & Visa Services has provided to You or that You have enquired about, including any additional information necessary to deliver those services, products and goods and respond to Your enquiries;
  12. any additional information relating to You that You provide to Shikshya Sadan Education & Visa Services directly through the Website or indirectly through Your use of the Website or through other websites or accounts from which You permit Shikshya Sadan Education & Visa Services to collect information;
  13. information You provide to Shikshya Sadan Education & Visa Services (or its agents or representatives) through customer surveys;
  14. personal information based on Your activities on the Website; or
  15. any other personal information that may be required in order to facilitate Your dealings with Shikshya Sadan Education & Visa Services.

We will only collect sensitive personal information about You if we have Your express or implied consent or if the law otherwise permits it.

The types of sensitive information that we may collect include:

1. racial or ethnic origin;

2. political opinions;

3. criminal record;

4. financial situation (including income or remuneration details); or

5. health and medical information relating to Your current and previous health status, current and previous medical conditions and dietary requirements (where applicable).

 

Shikshya Sadan Education & Visa Services may collect personal information when You:

  1. register on, or make use of, the Website;
  2. request a service, product or good from Shikshya Sadan Education & Visa Services; or
  3. communicate with Shikshya Sadan Education & Visa Services through correspondence, chats, email, or when You share information with Shikshya Sadan Education & Visa Services from other social applications, services or websites.
  4. When You provide Your personal information to Shikshya Sadan Education & Visa Services to request a service or product from us (or our representatives or agents), Your contact details may be retained even if the transaction is not completed. These details are captured using a secure service.

If You provide us with sensitive information, we will only retain such information if:

  1. You have consented to the collection of the information and it is reasonably necessary for, or directly related to, one of our functions, services or activities;
  2. collection of the information is required or authorised by or under an Australian law or a court/tribunal order, or
  3. collection of the information is authorised for other purposes permitted under the Privacy Act – this includes where we suspect that unlawful activity, or serious misconduct, relating to our functions, services or activities has been, is being or may be engaged in.

 

4. Use of Personal Information

1. Shikshya Sadan Education & Visa Services may collect, hold, use and disclose Your personal information for the following purposes:

  • to contact You;
  •  to conduct Shikshya Sadan Education & Visa Services's business or provide You with services or products requested by You;
  • to enable You to access and use the Website;
  • to operate, protect, improve and optimise the Website, the business of Shikshya Sadan Education & Visa Services or related companies, and Shikshya Sadan Education & Visa Services's user experience, such as to perform analytics, conduct research and for advertising and marketing;
  •  to send You service, support and administrative messages, reminders, technical notices, updates, security alerts;
  • to send You information requested by You;
  •  to prepare or lodge a visa application;
  • to prepare or lodge university/college (include such other educational institution) applications and other enrolment applications;
  • the lodgement of language proficiency tests;
  • providing relevant information, which may include sensitive personal information, to migration agents, educational institutions or bodies (including universities and colleges), Department of Home Affairs or such other similar bodies or institutions;
  • to send You marketing and promotional messages and other information that may be of interest to You, including information sent by, or on behalf of, Shikshya Sadan Education & Visa Services business partners or related companies that Shikshya Sadan Education & Visa Services think You may find interesting;
  • detect, investigate and prevent potentially unlawful acts or omissions, or acts or omissions with the potential to breach Shikshya Sadan Education & Visa Services's terms and conditions, this Privacy Policy or other policies or arrangements between You and Shikshya Sadan Education & Visa Services;
  • verify the information for accuracy or completeness (including by way of verification with third parties);
  • to comply with Shikshya Sadan Education & Visa Services legal obligations, resolve any disputes that Shikshya Sadan Education & Visa Services may have with any of Shikshya Sadan Education & Visa Services customers or You, and enforce Shikshya Sadan Education & Visa Services agreements with You or any third parties;
  • to manage Shikshya Sadan Education & Visa Services relationship with You, including providing You with updates about the services or products that You have requested from us or responding to Your enquiries;
  • for other purposes directed by You;
  • for other purposes authorised under an Australian Law or to ensure that we comply with our obligations under European Union Member State law (if relevant).

2. By providing Shikshya Sadan Education & Visa Services with Your personal information Your consent to Shikshya Sadan Education & Visa Services (or any third party referred to in this Privacy Policy) using that information for the purposes referred to in the Privacy Policy.

 

5. Accessing your personal information

1. You can access the personal information Shikshya Sadan Education & Visa Services holds about you by contacting Shikshya Sadan Education & Visa Services using the information on the Website. Shikshya Sadan Education & Visa Services may need to verify Your identity when You request Your personal information.

2. Sometimes, Shikshya Sadan Education & Visa Services may not be able to provide you with access to all of Your personal information and, where this is the case, we will tell You why. Examples of when access may be denied include:

  • providing access would pose a serious and imminent threat to life or health of a person;
  • providing access would create an unreasonable impact on the privacy of others;
  • access would be unlawful
  • We will take all reasonable steps to provide access within 30 days of Your request.
  • We reserve the right to impose reasonable charges about the following:
  • photocopying;
  • access to electronic databases;
  • postage; or
  • other costs of obtaining access to information.

 

6. Correcting your personal information

  •  If You think that any personal information Shikshya Sadan Education & Visa Services holds about You is inaccurate, please contact Shikshya Sadan Education & Visa Services and Shikshya Sadan Education & Visa Services will take reasonable steps to ensure that it is corrected.
  • You may request that Shikshya Sadan Education & Visa Services notify certain third parties of changes to Your personal information.

 

7. Failure to provide personal information?

  • You are not obliged to give us Your personal information.
  •  If You choose not to provide us with the required personal information, we may be unable to provide you with the service or product requested.

 

8. Disclosure of Personal Information

1. Shikshya Sadan Education & Visa Services may disclose personal information for the purposes described in this Privacy Policy to:

  • Department of Home Affairs and such other similar bodies or institutions;
  • Universities, colleges, TAFE and such other similar bodies or institutions;
  • Shikshya Sadan Education & Visa Services's employees and related bodies corporate;
  • third party suppliers and service providers (including providers for the operation of Shikshya Sadan Education & Visa Services Website or Shikshya Sadan Education & Visa Services business or in connection with providing Shikshya Sadan Education & Visa Services products and services to You);
  • contractors;
  • professional advisers or consultants, dealers and agents;
  • web hosting providers and IT systems administrators,
  • debt collectors and payment systems operators (e.g. merchants receiving card payments);
  • existing or potential agents, business partners or partners;
  • sponsors or promoters of any competition;
  • anyone to whom Shikshya Sadan Education & Visa Services assets or businesses (or any part of them) are transferred;
  • specific third parties authorised by You to receive information held by Shikshya Sadan Education & Visa Services; or
  •  other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

2. Shikshya Sadan Education & Visa Services is affiliated with a range of third-party businesses located overseas. Shikshya Sadan Education & Visa Services will likely disclose personal information for the purposes referred to in this Privacy Policy to persons located overseas. The countries in which such persons may be located include (but are not limited to):

  • Nepal; and
  • such other countries referred to on our Website.
  • Where You provide Shikshya Sadan Education & Visa Services with Your personal information for a Specific Service on Your behalf or behalf of another person, Shikshya Sadan Education & Visa Services may be required to provide such personal information to such visa/immigration or enrolment/recruitment providers You have selected or that are required for the purposes of completing an application for a Specific Service or providing other services or products to You (Other Providers). Shikshya Sadan Education & Visa Services has limited (or no) control over how Other Providers use, disclose or store personal information. You must ensure that You understand and agree with Other Providers' privacy practices or policies before You provide Shikshya Sadan Education & Visa Services with any of Your personal information.
  • You acknowledge and agree that Shikshya Sadan Education & Visa Services provides Your personal information to Other Providers as Your agent and not as the principal holder and, although Shikshya Sadan Education & Visa Services will act reasonably in the protection of Your personal information, Shikshya Sadan Education & Visa Services will not be required to ensure that Other Providers comply with applicable privacy laws, this Privacy Policy or otherwise be liable or accountable for Your personal information including without limitation the Other Providers' use and disclosure of Your personal information

 

9. Using our Website and cookies

  1. Shikshya Sadan Education & Visa Services may collect personal information about You when You use and access the Website.
  2. While Shikshya Sadan Education & Visa Services does not use browsing information to identify You personally, we may record certain information about Your use of the Website, such as which pages You visit, the time and date of Your visit and the internet protocol address assigned to Your device.
  3. Shikshya Sadan Education & Visa Services may also use 'cookies' or other similar tracking technologies on the Website that help Shikshya Sadan Education & Visa Services track Your website usage and remember Your preferences. Cookies are small files that store information on Your computer, TV, mobile phone or other devices. They enable the entity that put the cookie on Your device to recognise You across different websites, services, devices and/or browsing sessions. You can disable cookies through Your internet browser, but the Website may not work as intended for you.
  4. By using the Website, You agree to Shikshya Sadan Education & Visa Services placing cookies on Your device and accessing them when You visit the Website in the future.

 

10. Security

  1. Shikshya Sadan Education & Visa Services may hold Your personal information in either electronic or hard copy form.
  2. Shikshya Sadan Education & Visa Services takes reasonable steps to protect Your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. For example, Shikshya Sadan Education & Visa Services has an extensive firewall and intruder detection systems to constantly monitor online traffic and financial transactions. However, Shikshya Sadan Education & Visa Services cannot guarantee the security of Your personal information. Therefore, you acknowledge that You provide Shikshya Sadan Education & Visa Services with Your personal information at Your own risk.

 

Further informationFor further information about Shikshya Sadan Education & Visa Services Privacy Policy or practices, or to access or correct Your personal information, or make a complaint, please contact Shikshya Sadan Education & Visa Services using the following contact details:

Email: info@shikshyasadan.com